Design customisation puts YOU in control of YOUR website. You decide the theme, colours, fonts and layout. This flexible approach allows you to really have a hand in your unique website.

To really show off your product or skills, photographs and short videos can provide a potential customer with a window into your business. For example if your business is beauty - what better way to sell your product by showing examples of your work rather than the customer just reading about it.

When you work with First Step Media you do not just get a website designed for laptops - you get a website designed for laptops, tablets AND mobile devices! All three versions of your site are included in the package you select. The tablet and mobile versions of your site will look slightly different to the laptop version but still include your important features.

For businesses that have a physical outlet such as a shop or a stall, Google Maps location provides visitors to your site with an accurate location and built-in directions to make their way to your premises. Opening hours are included in the Google Maps add-on.

Social Media marketing insight is a strategy guide to help get your product to a wider audience. We will provide you with a guide that instructs you how to utilise social media giants such as Facebook, Instagram and TikTok which can drive more custom to you and your product. Included in the guide is: - How to create a Facebook Business Page - Create and manage Facebook Ads - How to create an Instagram Business Profile - Create and manage Instagram Ads - How to create a TikTok Profile for your business - Create and manage TikTok Ads - How to create an 'X' (formerly Twitter) Profile for your business - Create and manage X' Ads - How to create a Google Business Page - Google Ads - Social Media Marketing Strategy

SEO stands for 'Search Engine Optimisation' and the ever-growing importance of it can greatly impact your site. It provides crucial insights into how well a website is performing in search engine results. This analysis will help identify areas for improvement which increases visibility of your site, pushing it further to the top of the search results. This in turn enables more potential customers to access your site. By selecting this in your package we will analyse your site on a monthly basis (one hour slot) and action the points required to drive traffic to your site.

When your purchase a product through First Step Media, we send you an email with step-by-step, easy to follow instructions on the process - including your account details and a full 'guide' on how to maintain and operate your site. If you still find this difficult to follow we can meet face to face or via Zoom and we can talk you through it all as you do it.

Yes! We offer an additional service where we are available via appointment to see to your needs. This does incur an additional cost for each appointment which is charged before the appointment begins. To book a support appointment, please message us on www.firststepmedia.co.uk with the issues you would like addressing.

The price we advertise our packages at are the cost of First Step Media building your website - the 'labour cost'. There is an additional monthly cost upon transferring your website to your ownership. This payment is NOT to First Step Media but to the platform we use to build the site for them to host your site. This ranges between £9-14 p/m. 1. Site without a shop feature: £9 p/m. This covers your web hosting, design rights, unlimited bandwidth and security certificates. 2. Site with shop feature (eCommerce): £14 p/m This covers your web hosting, design rights, unlimited bandwidth, security certificates, shop facilities and payment security. This also includes the ability to sell on marketplaces and social channels, charge deposits for services, have the ability to list 50,000 products, dropshipping by Modalyst and booking channels.

Yes. To connect a shop to your site, with secure payment services and high level security measures, the monthly cost of your website is higher than if that function was not there.

Payment is via credit or debit card - all major cards are accepted.