
Frequently
Asked
Questions
'Design customisation' lets you control your website's appearance. You can choose the theme, colors, fonts, and layout, giving you the flexibility to create a unique website that truly represents your business.
To really show off your product or skills, photographs and short videos can provide a potential customer with a window into your business. For example if your business is beauty - what better way to sell your product by showing examples of your work rather than the customer just reading about it.
When you work with First Step Media you do not just get a website designed for laptops - you get a website designed for laptops, tablets AND mobile devices! All three versions of your site are included in the package you select. The tablet and mobile versions of your site will look slightly different to the laptop version but still include your important features.
For businesses that have a physical outlet such as a shop or a stall, Google Maps location provides visitors to your site with an accurate location and built-in directions to make their way to your premises. Opening hours are included in the Google Maps add-on.
The 'Social Media Marketing Insight' is a comprehensive strategy guide to help you reach a wider audience through platforms like Facebook, Instagram, and TikTok. It includes: creating and managing business profiles and ads on Facebook, Instagram, TikTok, and 'X' (formerly Twitter), creating a Google Business Page and managing Google Ads, and an overall social media marketing strategy to drive more customers to your business.
SEO (Search Engine Optimisation) is vital for your website's success. It offers insights into your site's performance in search engine results and highlights areas for improvement. Improving your site's SEO boosts its visibility, pushing it higher in search results and attracting more potential customers. Our SEO analysis package includes a monthly review of your site and necessary actions to drive more traffic to your website.
After purchasing a product from First Step Media, you'll receive an email with step-by-step instructions, including your account details and a comprehensive guide on maintaining and operating your site. If you need further assistance, we can arrange a face-to-face meeting or a Zoom call to walk you through the process.
Yes! We offer an additional service where we are available via appointment to see to your needs. This does incur an additional cost for each appointment which is charged before the appointment begins. To book a support appointment, please message us on www.firststepmedia.co.uk with the issues you would like addressing.